Components of an Online Business Continuity Plan
Here's where things get exciting!
We don't just want to host and maintain your site, we want to help you achieve your business goals by leveraging proven Digital Marketing and SEO strategies to driving your business to the next level!
Happy customers make us happy!
Frequently Asked Questions
Imagine that your website were hacked. Maybe it has spam splashed across your pages or maybe it's down entirely. Uh oh.
Can you afford to have your business look like a black hole online?
How much is it going to cost you in lost revenue?
Who are you gonna call? And how much is it going to cost?!
We offer these Online Business Continuity Plans so that we can be PROACTIVE, instead of reactive, to protect our client's sites against online spammers and hackers. In 7 years of offering these services we have yet to lose ONE SINGLE SITE to malware, spam or hackers.
We follow proven guidelines and security measures from the top WordPress security experts to ensure your sites stay up and spam free.
Through these plans we are also able to offer additional services to our clients to help accelerate and grow their business online.
Here's the deal. We've all seen advertisements for dirt cheap hosting. And for most simple, brochure sites without a lot of traffic, those hosting solutions may be sufficient. But if you are running a high traffic site, e-commerce, membership or any other "heavy lifting" integrations, you need more than bargain basement hosting.
- We can host your site on our servers for an additional $10/month. We monitor and take responsibility for overall server function. We will move your site to a different hosting platform or server and/or do other work on the server if the hosting is not up to our (really high) standards.
- We can refer you to third party hosting companies based on our most current research and you can choose to go with one of those hosts or choose your own third party host. Unfortunately we cannot take as much responsibility for third-party hosting as we do with sites running on our hosting platform(s) and cannot ensure the same performance, security, site speed or other server functions.
Pretty much ANYTHING you want done on your site that we deem can be completed in under 30 minutes!
Examples:changes to colors, fonts, simple layouts (aka CSS); adjust, test or troubleshoot forms; changes to widgets or menus; content changes; simple blog posts; social syndication (send post to Facebook, Instagram, etc.)
Your Online Business Continuity Plan renews automatically on a monthly basis with the payment method used when you registered your account.
If you want to change your plan tier or need to cancel your services, we ask for a 30 day notice due to the complexities with moving sites between hosting servers and so that we can properly wrap up any projects we have in progress for you.
To change your billing information or to upgrade/downgrade, or cancel your plan, please send a message to firstname.lastname@example.org or submit a ticket through the ticketing system.
Our maintenance services are tailored to provide what the bulk hosting companies don't offer - hands-on maintenance specially tailored to your site (including complex integrations such as e-commerce, memberships, forums...) - and PERSONALIZED 24/7 support.
We continually monitor your hosting for you and alert you to any problems or potential issues, giving you piece of mind that your site investment is secure. We proactively monitor for patterns of server problems and will move your site - without downtime - if necessary. Never worry about hosting again!
Before we update anything on your site we take a complete backup (they often only do the database which doesn't ensure a full recovery), vet the update for any potential conflicts, roll out each update INDIVIDUALLY, and ensure your site comes out clean and shiny.
Our plans also offer additional services and customized coaching to our clients to help accelerate and grow their business online. Offering far more value than simply hosting.
Why we recommend AGAINST the "managed" WordPress services offered by the large shared hosting companies:
Shared hosting companies blindly roll out WordPress core, theme, framework and even plugin updates without working to minimize conflicts or ensuring that the update didn't break a page or function, or even worse, take down your entire site! In addition, these companies often do not take proper backups (one at a time on a random interval) and cannot restore your site back to where it might need to go - e.g. if something happened to your site Friday night and you didn't notice until Monday, they may not be able to fix it for you. We don't like those odds so we don't play that game.
Optional Add Ons
Unsure which plan is right for you?
Are you looking to maintain your business as is or do you want to grow and accelerate your online business? We have plans for businesses in all stages!